WhatsApp order confirmation templates

Template 1: prepaid order

Hi {{name}}, thank you for your order {{order_id}} at {{store}}!
Items: {{items}}
Paid: {{total}}
We'll message you here when it ships, usually within {{dispatch_days}} days.

Template 2: cash on delivery

Hi {{name}}, your order {{order_id}} at {{store}} is placed.
Items: {{items}}
Pay on delivery: {{total}}
We'll confirm dispatch here. Reply if anything needs changing.

Template 3: short version

Order {{order_id}} confirmed, {{name}}. Total {{total}}. We'll update you here when it ships.

Template 4: with support contact

Hi {{name}}, we've received order {{order_id}} for {{total}}. For any question about this order, reply to this chat and our team will help.

Template 5: pre-order

Hi {{name}}, your pre-order {{order_id}} for {{product_name}} is confirmed. It is expected to ship by {{ship_date}}. We'll message you here when it does.

Template 6: made to order

Hi {{name}}, we've started work on your order {{order_id}} ({{product_name}}). It usually takes {{making_days}} days to make, and we'll message you when it's ready to ship.

Template 7: split shipment

Hi {{name}}, your order {{order_id}} will arrive in {{parcel_count}} parcels. We'll send tracking for each one here as it ships.

Template 8: gift order

Hi {{name}}, your gift order {{order_id}} is confirmed and will be delivered to {{recipient_name}} in {{city}}. Prices will not be shown on the packing slip.