Shipping update WhatsApp message templates

Template 1: shipped

Hi {{name}}, your order {{order_id}} has shipped with {{courier}}.
Expected delivery: {{delivery_window}}
Track it: {{tracking_link}}

Template 2: in transit

Hi {{name}}, your order {{order_id}} is on its way and has reached {{hub_city}}. Expected delivery: {{delivery_window}}.

Template 3: out for delivery

Hi {{name}}, your order {{order_id}} is out for delivery today. Please keep {{cod_amount}} ready if you chose cash on delivery. Track: {{tracking_link}}

Template 4: delivered

Hi {{name}}, your order {{order_id}} has been delivered. If anything is not right, reply here and we'll sort it out.

Template 5: delayed

Hi {{name}}, your order {{order_id}} is running late. The new expected delivery is {{new_window}}. Sorry for the wait, and thank you for your patience.

Template 6: delivery attempt failed

Hi {{name}}, {{courier}} could not deliver your order {{order_id}} today. Reply here with a good time or an updated address and we'll arrange another attempt.

Template 7: address needed

Hi {{name}}, the courier needs a little more detail to deliver order {{order_id}}. Please reply with a landmark or your full address.

Template 8: returning to us

Hi {{name}}, your order {{order_id}} could not be delivered and is on its way back to us. Reply here if you'd still like it, and we'll help.

Template 9: bonus, partial delivery

Hi {{name}}, part of your order {{order_id}} has been delivered. The rest ({{remaining_items}}) is on its way and should arrive by {{delivery_window}}.