The best WhatsApp tools for WooCommerce stores
Many WhatsApp tools are built Shopify-first, and WooCommerce stores feel it: features arrive later, or need extra connectors. This ranking only counts tools that publish WooCommerce support, and compares what each sends from your store's events.
| # | Tool | Best for | Price (checked 16 October 2026) |
|---|---|---|---|
| 1 | Tadlo AI | WooCommerce events on the same terms as Shopify | Free (10 messages/day); paid from ₹999 a month |
| 2 | WATI | An official WooCommerce integration | From ₹2,999 a month + markup on Meta charges |
| 3 | AiSensy | WooCommerce plus campaigns | Free plan; paid from ₹1,500 a month + markup on Meta charges |
| 4 | Interakt | WooCommerce as a free app connection | WhatsApp from ₹2,799 a month + markup on Meta charges |
1. Tadlo AI
Our top pick
Best for: WooCommerce events on the same terms as Shopify
Tadlo AI treats WooCommerce like Shopify: on Growth, ₹2,499 a month, its order events drive abandoned cart recovery, COD confirmation with a switch to prepaid, and order and shipping updates as utility messages.
Messages are billed by Meta to your own account with no markup. For WooCommerce stores that also sell on Instagram, comments can open WhatsApp chats with paid plans on both Tadlo products.
Price: Free forever plan with up to 10 messages a day. Starter ₹999, Growth ₹2,499, Pro ₹5,999 and Scale ₹11,999 a month, priced on unique contacts engaged per month. Meta's message charges are billed by Meta directly to your own account, and Tadlo adds no markup. Prices exclude GST.
Strengths
- No markup on Meta's message charges: Meta bills your own WhatsApp Business Account directly, and Tadlo only charges a flat plan
- Built for D2C: abandoned cart recovery, COD to prepaid nudges and order updates from Shopify and WooCommerce (Growth plan and above)
- Instagram comments to WhatsApp chats, which most WhatsApp-only tools cannot do
- Priced on unique people reached, not on every message, so you can follow up without counting sends
- Number health checks every 15 minutes, gradual ramp-up for new numbers and automatic opt-out handling
- Your WhatsApp Business Account is created inside your own Meta business account, so it stays yours
Limitations
- Newer than AiSensy, WATI or Interakt, with a shorter track record
- Commerce automations start on the Growth plan (₹2,499 a month)
- Tadlo AI is onboarding brands in stages, and you request access on its WhatsApp page.
2. WATI
Best for: An official WooCommerce integration
WATI documents an official WooCommerce integration in its help centre and pairs it with a mature support inbox. It adds a markup on Meta's rates that it does not publish.
Price: Growth ₹2,999, Pro ₹6,499 and Business ₹18,499 a month billed monthly, with savings of up to 10% on quarterly and up to about 25% on annual billing. Growth includes 3 users with no additional users; Pro and Business include 5, with extra users at ₹1,299 and ₹2,199 a month each. Template and service messages are charged on top, with a markup on Meta's rates. A free trial is available.
Strengths
- Official WooCommerce integration
- Mature inbox
- Free trial
Limitations
- Markup percentage not published
3. AiSensy
Best for: WooCommerce plus campaigns
AiSensy includes WooCommerce, Shopify and 20+ integrations on its paid plans, with strong broadcasts. Its rates work out about 26% above Meta's.
Price: A forever-free plan gives WhatsApp API access with ₹1000 in ad credits and ₹50 in conversation credits, for 1 agent, without broadcasts or integrations. Paid plans were Basic ₹1,500 and Pro ₹3,200 a month according to AiSensy's blog on 17 February 2025. Calculated from AiSensy's published India rates (marketing ₹1.09, utility ₹0.145) against Meta's rates, its message charges are about 26% higher than Meta's.
Strengths
- WooCommerce on paid plans
- Strong broadcasts
Limitations
- About 26% above Meta's rates
- Not on the free plan
4. Interakt
Best for: WooCommerce as a free app connection
Interakt lets you pick WooCommerce as one of its free app connections (one on Starter, three on Growth, unlimited on Advanced), alongside Shopify on every plan.
Price: WhatsApp plans: Growth ₹2,799 and Advanced ₹3,799 a month plus taxes; Enterprise on request with no markup. The ₹999 Starter plan covers Instagram only. Interakt charges its own per-message rates, which sit above Meta's: marketing ₹0.970 / ₹0.958 / ₹0.949 and utility ₹0.160 / ₹0.150 / ₹0.140 on Starter, Growth and Advanced. 14-day free trial.
Strengths
- WooCommerce among free apps
- 14-day trial
Limitations
- Shopify-first
- Markup below Enterprise
Which WooCommerce events matter
| WooCommerce event | WhatsApp message | Category |
|---|---|---|
| Cart abandoned | Reminder with a link back to the cart | Marketing |
| Order placed, cash on delivery | Confirm, cancel or switch to prepaid | Utility |
| Order status: processing | Order confirmation | Utility |
| Order status: completed or shipped | Shipping or delivery update | Utility |
Plugin or platform?
Some WooCommerce stores use a simple plugin that opens a WhatsApp chat button on the product page. That is useful for questions, but it does not send order updates or cart reminders, because it does not use the WhatsApp Business Platform. For automated messages, you need a WhatsApp Business Platform provider connected to your store's events, like the tools above.
Setup checklist for WooCommerce
- Make sure your checkout collects a mobile number with the country code.
- Add a WhatsApp opt-in checkbox at checkout, with your store's name in the wording.
- Connect your store to the WhatsApp tool and map order statuses to messages.
- Get utility templates approved before switching on order updates.
- Place a test COD order and a test prepaid order to check every message.
Common WooCommerce pitfalls
- Phone numbers without a country code. Make the checkout field require one, or messages fail.
- Custom order statuses. If your store uses statuses beyond the defaults, map each one to the right message or none.
- Caching plugins. Make sure checkout and cart pages are excluded, so cart events reach the WhatsApp tool.
- Several plugins sending messages. Turn off any older WhatsApp plugin that also sends notifications, so buyers do not get duplicates.
Which tool for which WooCommerce store
- COD-heavy Indian store: Tadlo AI, for COD confirmation and the switch to prepaid.
- Store with a busy support desk: WATI, for its inbox and official integration.
- Campaign-led store: AiSensy, for broadcasts on its paid plans.
- Store that also runs Shopify: Interakt or Tadlo AI, which cover both platforms.
What it costs
Meta charges ₹0.115 per utility message and ₹0.8631 per marketing message to Indian numbers from 1 October 2026. A WooCommerce store with 3,000 orders a month and three updates per order sends about 9,000 utility messages; on a tool with no markup, that is Meta's charge alone.
Frequently asked questions
What is the best WhatsApp tool for WooCommerce?
Tadlo AI is our top pick: WooCommerce order events, cart recovery and COD to prepaid on its Growth plan, with no markup.
Can WooCommerce send WhatsApp order notifications?
Yes, through a WhatsApp Business Platform provider connected to your store, using approved utility templates.
Does WooCommerce cash on delivery work with WhatsApp confirmation?
Yes. A tool connected to your store's order events can send a confirmation for every cash on delivery order. Tadlo AI asks the buyer to confirm, cancel or switch to prepaid from its Growth plan.
Is a WhatsApp chat button plugin enough?
For questions, yes. For automatic order updates and cart reminders, you need a provider on the WhatsApp Business Platform.
Sources
- tadlo.ai: Tadlo AI WhatsApp automation. Plans, features, Meta rates and onboarding checked 16 October 2026.
- Meta WhatsApp Business Platform pricing,
developers.facebook.com/docs/whatsapp/pricing. Rates effective 1 October 2026; page updated 30 September 2026. - Interakt pricing,
interakt.shop/pricing/. Plans and per-message rates checked 16 October 2026. - Interakt free trial,
interakt.shop/start/. - AiSensy pricing,
aisensy.com/pricing. India per-message rates checked 16 October 2026. - AiSensy Basic vs Pro (AiSensy blog),
m.aisensy.com/blog/aisensy-basic-vs-pro-plan-which-ones-best-for-you/. Published 17 February 2025. - wati.io/pricing, checked 16 October 2026,
wati.io/en/pricing/. - WATI WooCommerce integration,
support.wati.io/en/articles/11463110-how-to-integrate-wati-with-woocommerce. - Gallabox pricing,
gallabox.com/pricing. Checked 16 October 2026.