Abandoned cart WhatsApp message templates

Template 1: simple reminder

Hi {{name}}, you left {{product_name}} in your cart at {{store}}. It's still saved for you: {{cart_link}}

Template 2: with reassurance

Hi {{name}}, still thinking about {{product_name}}? Cash on delivery is available and returns are easy within {{return_days}} days. Complete your order: {{cart_link}}

Template 3: help offered

Hi {{name}}, did something stop you checking out? If you have a question about {{product_name}}, just reply here. Your cart: {{cart_link}}

Template 4: delivery angle

Hi {{name}}, order {{product_name}} today and it can reach {{city}} by {{delivery_date}}. Your cart is ready: {{cart_link}}

Template 5: several items

Hi {{name}}, your cart at {{store}} has {{item_count}} items waiting, including {{product_name}}. Pick up where you left off: {{cart_link}}

Template 6: high-value cart

Hi {{name}}, your {{product_name}} is reserved in your cart. If you'd like to see it on video or check sizing, reply here and our team will help. {{cart_link}}

Template 7: low stock (only if true)

Hi {{name}}, {{product_name}} in {{size}} is running low. Your cart is still here if you'd like it: {{cart_link}}

Template 8: small incentive

Hi {{name}}, here's {{discount}} off {{product_name}} with code {{code}}, valid until {{expiry}}. Complete your order: {{cart_link}}

Template 9: social proof

Hi {{name}}, {{product_name}} is one of our most loved pieces this month. Want to finish your order? {{cart_link}}

Template 10: last note

Hi {{name}}, we'll clear your saved cart soon. If you still want {{product_name}}, it's here: {{cart_link}}. Reply STOP to opt out of reminders.